Important Notice: 3DEXPERIENCE Platform Update

July 17

Important Notice: 3DEXPERIENCE Platform Update

 

Dear Valued Customers,

We are excited to announce an upcoming update to the 3DEXPERIENCE platform, aimed at enhancing performance and bringing new features to improve your overall experience. The update is scheduled to begin on September 14th (Saturday) and is expected to last for 1-2 days.

Platform Downtime

During the update period, users will not be able to access the 3DEXPERIENCE platform which will prevent SOLIDWORKS Connected and other applications in 3DEXPERIENCE Platform from obtaining a license. We apologize for any inconvenience this may cause and appreciate your understanding as we work to bring you an improved platform.

 

Switch to Offline Mode

However, this can be avoided by switching SOLIDWORKS Connected to offline mode before the update begins. This will ensure that you can continue using SOLIDWORKS Connected without any issues during the update period.

Steps to Switch to Offline Mode:

  1. Open SOLIDWORKS Connected. Go to the icon next to the ‘Help’ menu, and select ‘Work Offline’

Important Notice: 3DEXPERIENCE Platform Update

 

2. Select the duration of offline mode. Click “OK”.

Important Notice: 3DEXPERIENCE Platform Update

 

 

By taking these steps, you will be able to work seamlessly with SOLIDWORKS Connected even while the 3DEXPERIENCE platform is undergoing updates.

 

We thank you for your patience and cooperation as we enhance the 3DEXPERIENCE platform. Should you have any questions or need assistance, please do not hesitate to contact our support team.

Telephone        : (65) 6226 3784
Email               : support@seacadtech.com
WhatsApp       : (65) 9372 1461

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