Frequently Ask Questions (FAQs)

SUBSCRIPTION

What is SOLIDWORKS Subscription Services?

SOLIDWORKS Subscription Services give your organization access to valuable software releases, service packs, value added resources, and a variety of technical resources supplied by SEACAD. Subscription Services enable you to participate more actively as a member of the global community of SOLIDWORKS users.

Why should I purchase Subscription Services?

Enrolling in Subscription Services helps you get the most out of your SOLIDWORKS software because access to the latest product releases and expert technical support saves you time and money. Improved software performance, innovative new product features and technical support help keep you focused on what matters most – designing great products.

How do I receive new releases and service packs?

Software releases are mailed directly to you or you may contact us and we’ll provide a link where you can download these assets.

How do I receive new releases and service packs?

Software releases are mailed directly to you or you may contact us and we’ll provide a link where you can download these assets.

Will I be able to reach SEACAD support outside business hours?

You may send your technical issues to support@seacadtech.com and we’ll get back to you soonest possible within the business day or the next.

Training Course

What time does the training course starts?

SEACAD Training Academy is open from Monday to Friday, 9am to 6pm. Our courses start from 9:30am to 5:30pm.

Do I need to bring anything to the training class?

Paid Training Courses include training guide books, workstations and refreshments. Kindly bring along a valid ID for verification purposes.

What experience do I need to have prior to attending a SOLIDWORKS training?

All prerequisites for each training course are available on our website and can be found under each training course’s description.

Will I receive a certification after completing a course?

Yes. A Certificate of Achievement will be awarded at the end of the paid training courses.

Do I need a SOLIDWORKS license to take the training?

No, all our training computers are installed with SOLIDWORKS license. 

What is the dress code for the training?

Training dress code would be Smart Casual with covered shoes.